FAQs

We have a template that you can use if you are not familiar with writing design briefs. By using this as a prompt you can supply us with all of the information we require to enable us to provide you with a proposal for your project.

If you have a project you would like us to help you with, please give us a call and we can discuss your requirements further. If you like the sound of us we can then arrange a meeting where we can learn more about your ambitions and you can learn more about our capabilities. If you want us to provide you with a proposal after the meeting we will do this within 5 working days, free of charge.

Yes of course. We understand that your project is likely to be confidential and are happy to sign a Non-Disclosure agreement. If you don't have your own version, we have a Smallfry document that can be used to protect both parties.

We are happy to work with individuals all the way through to large corporate organisations. Our clients page show the logos of the companies that you may have heard of but we have also helped numerous individuals and start-up companies achieve success with the launch of their new products.

We have over 40 years' experience in design but don't profess to be experts in your area. However we can apply our methodology to any industry and over the years we've found out that by combining your expertise with our design expertise, a very effective partnership can be formed. By working together we can help you deliver great products and services.

If you want to inspire your team and stimulate creative thinking, then our workshops will work for you. Break your team out of their daily routine and see the new opportunities for growth open up. Each workshop is individually tailored to your needs and the combination of your knowledge and our creative techniques will produce a whole host of commercially exciting possibilities.

We have a workshop on site where we produce some models & prototypes but we don't like to restrict ourselves to one type of prototyping as all our client's needs are different. We will discuss with you the most appropriate form of prototype for your project and work with one of our many trusted suppliers to produce the results you require.

When you have decided that you want to work with us, we will arrange a kick-off meeting with the designer dedicated to managing your project. From this point onwards you can have as much contact with the lead designer as you require. They will always be just a phone call or email away. We can also allocate a dedicated account manager to your project if you feel this would be beneficial.

We have recently been accredited with ISO:9001, an internationally recognised standard for
the quality management of businesses. This standard implements efficient working practices
improving customer satisfaction.

We understand that whilst you know your new product is a great one, you need to demonstrate this to your customers at an early stage. We can help you do this by producing realistic visuals that will help you demonstrate your idea and get customers on board before you commit to any manufacturing costs. The visuals can also be used as a tool to present to potential investors should you require funding.